Binnacle Training Complaint Form

Thank you for taking the time to notify us of your concern and we are sorry to hear that you are dissatisfied with a product, service or experience provided by Binnacle Training. By completing this form you will be submitting a formal complaint to us. We value your feedback and will do our best to resolve the issue as quickly as possible.

A Binnacle Training staff member will contact you within 2 business days of having received your submission. All information is handled confidentially and will follow our Complaints Policy & Process.

What is your name?* This field is required.

First Name

Last Name

What is your email address?* This field is required.

example@example.com

What is your phone number?* This field is required.

Area Code

Phone Number

Are you a Binnacle student?* This field is required.

YESNO

What is your USI (Unique Student Identifier)?* This field is required. Click here to retrieve your USI if needed.

Enter your USI

What is your date of birth?* This field is required. Your date of birth is needed to verify our records.

D.O.B

What is your complaint about?* This field is required.

Binnacle Training as the RTO

Binnacle courses

Pricing/Refund/Enrolment

A Partner School

A Partner School teacher

A student

A Binnacle Training staff member

Other

Which school does your complaint relate to?* This field is required.

What is the name of the teacher?* This field is required.

Please provide the details of your complaint?* This field is required. What happened? When did it occur? How did it impact you?

How would you like this complaint resolved?* This field is required. What can we do to fix the issue?

Please complete the verification:* This field is required.

Binnacle Training Complaint Form